Trusted by forward‑thinking hotels
The concierge that
never sleeps.
Elevate guest experiences with an intelligent assistant that
handles bookings and requests instantly.
Brands we’ve helped implement AI:
Brands we’ve helped implement AI:
Brands we’ve helped implement AI:
Bėll
What is it
The AI concierge for you.
Bell brings every request, conversation and preference into one place, so your team can answer faster, anticipate needs and reveal new revenue moments across your services.
1,500+
Hours of staff time freed every month*
35%
Fewer repetitive guest questions handled manually
45 days
Average time to a measurable uplift in satisfaction and revenue
Want to be part of the story?
Limited spots for early partners
We’re partnering with a small circle of hotels and F&B concepts to shape the next generation of AI-native guest service.
What is it
The AI concierge for you.
Bell brings every request, conversation and preference into one place, so your team can answer faster, anticipate needs and reveal new revenue moments across your services.
1,500+
Hours of staff time freed every month*
35%
Fewer repetitive guest questions handled manually
45 days
Average time to a measurable uplift in satisfaction and revenue
Want to be part of the story?
Limited spots for early partners
We’re partnering with a small circle of hotels and F&B concepts to shape the next generation of AI-native guest service.
What is it
The AI concierge for you.
Bell brings every request, conversation and preference into one place, so your team can answer faster, anticipate needs and reveal new revenue moments across your services.
1,500+
Hours of staff time freed every month*
35%
Fewer repetitive guest questions handled manually
45 days
Average time to a measurable uplift in satisfaction and revenue
Want to be part of the story?
Limited spots for early partners
We’re partnering with a small circle of hotels and F&B concepts to shape the next generation of AI-native guest service.
Services
We tune Bėll with you, for you.
Seamlessly integrates with leading PMS like Opera, Cloudbeds or Mews, and with your POS and messaging channels — without disrupting your current setup.
Discover
01
Design
02
Deploy
03
Optimize
04
Discover
We spend time with your teams and data to map how guests really interact with your hotel, bar and restaurant today. Together, we pinpoint the moments where Bell can take over repetitive tasks and unlock better service.
Design
We choreograph Bell’s conversations, automations and escalations around your brand voice, standards and operating constraints — from reception scripts to F&B flows and housekeeping requests.
Deploy
We connect Bell to your PMS, POS and messaging channels, run a soft launch with your team, and make sure every shift knows exactly when Bell acts and when a human steps in.
Optimize
We review data with you on a regular basis, refine answers, add new flows and adjust staffing so Bell keeps freeing time, lifting guest satisfaction and generating incremental revenue.
Book a discovery call
Discover
01
Design
02
Deploy
03
Optimize
04
Discover
We spend time with your teams and data to map how guests really interact with your hotel, bar and restaurant today. Together, we pinpoint the moments where Bell can take over repetitive tasks and unlock better service.
Design
We choreograph Bell’s conversations, automations and escalations around your brand voice, standards and operating constraints — from reception scripts to F&B flows and housekeeping requests.
Deploy
We connect Bell to your PMS, POS and messaging channels, run a soft launch with your team, and make sure every shift knows exactly when Bell acts and when a human steps in.
Optimize
We review data with you on a regular basis, refine answers, add new flows and adjust staffing so Bell keeps freeing time, lifting guest satisfaction and generating incremental revenue.
Book a discovery call
Discover
01
Design
02
Deploy
03
Optimize
04
Discover
We spend time with your teams and data to map how guests really interact with your hotel, bar and restaurant today. Together, we pinpoint the moments where Bell can take over repetitive tasks and unlock better service.
Design
We choreograph Bell’s conversations, automations and escalations around your brand voice, standards and operating constraints — from reception scripts to F&B flows and housekeeping requests.
Deploy
We connect Bell to your PMS, POS and messaging channels, run a soft launch with your team, and make sure every shift knows exactly when Bell acts and when a human steps in.
Optimize
We review data with you on a regular basis, refine answers, add new flows and adjust staffing so Bell keeps freeing time, lifting guest satisfaction and generating incremental revenue.
Book a discovery call
They didn't overwhelm us with options. They just built exactly what we needed. We're saving 15 hours a week and saw ROI in under two months.
Sarah Chen
Founder at BrightPath Consulting
They didn't overwhelm us with options. They just built exactly what we needed. We're saving 15 hours a week and saw ROI in under two months.
Sarah Chen
Founder at BrightPath Consulting
They didn't overwhelm us with options. They just built exactly what we needed. We're saving 15 hours a week and saw ROI in under two months.
Sarah Chen
Founder at BrightPath Consulting
How we work
Deploy Bėll without disrupting service.
With a simple three-step process, we turn guest‑journey insights into a live Bell deployment, keeping you guided and supported from start to finish.
01
Discovery & Assessment
Week 1
We audit your guest channels and upsell offers to find where Bell best automates, personalises and drives value.
01
Assessment
Week 1
We audit your guest channels and upsell offers to find where Bell best automates, personalises and drives value.
02
Design & Deploy
Weeks 2-4
We help your team set services and messaging, then connect Bell to your PMS so you can go live without disruption.
03
Train & Support
Ongoing
We train your team and provide ongoing support to keep lifting satisfaction and driving incremental upsell.
Why choose Bėll
We’re not another generic
AI platform.
We skip the buzzwords and lab experiments to build a concierge that actually works for your hotel, bar and restaurant.
Trendy features
Unclear timelines
Hidden fees
Other tools
Other tools
They overwhelm you with buzzwords, take months to deliver, and leave you with tools you can't use.
Hospitality-first
Designed for you
Transparent pricing
Upsell-focused
Bėll
Bell is a concierge tuned with your staff: simple, fast setup, designed to free time and drive upsell from day one.
Case study
We help automate what matters most.
This 5-star city hotel was overwhelmed by guest messages, late requests and manual upsell across rooms, bar and restaurant.
With Bell, they mapped their key guest moments, set up smart offers and centralised conversations in one place for the team.
Within the first weeks, the team saw tangible results on time, guest satisfaction and extra spend.
50+
Staff hours freed
In the first month
40%
Drop in repetitive tasks
Across reception and F&B
Meet the team
You're in
experienced hands.
No layers of management. You work directly with the specialists who understand your business and build your automation from start to finish.
Maël Mountassir
CEO
Ilian Mountassir
CEO
IF Solutions
CTO
Want to be part of the team?
3 vacancies available
We're always looking for talented people who want to help businesses cut through AI overwhelm and build systems that work.
Meet the team
You're in
experienced hands.
No layers of management. You work directly with the specialists who understand your business and build your automation from start to finish.
Maël Mountassir
CEO
Ilian Mountassir
CEO
IF Solutions
CTO
Want to be part of the team?
3 vacancies available
We're always looking for talented people who want to help businesses cut through AI overwhelm and build systems that work.
Meet the team
You're in
experienced hands.
No layers of management. You work directly with the specialists who understand your business and build your automation from start to finish.
Maël Mountassir
CEO
Ilian Mountassir
CEO
IF Solutions
CTO
Want to be part of the team?
3 vacancies available
We're always looking for talented people who want to help businesses cut through AI overwhelm and build systems that work.
FAQ
Your questions, answered.
Everything you need to know about getting Bell up and running in your hotel or group. Still unsure? Book a call and we’ll walk through your reality together.
Do we need technical staff to use Bell?
No. Bell is designed for hoteliers, not engineers. Your team fills in menus, services and key information, and we guide you step by step. Most clients manage Bell from reception, F&B or revenue teams – no internal IT required.
How long does it take to see results?
Most properties see time savings and more structured guest requests within the first weeks, with clear impact on upsell and satisfaction over the first 1–2 months, once Bell has learned your reality.
What if Bell doesn’t fit our way of working?
Bell is not a one-size bot. We configure journeys, answers and escalation rules around your standards and team habits. If something feels off, we adjust together – you keep full control over what Bell can or cannot do.
How much does it cost?
Bell is priced per room or seat, with a simple tiered plan and no hidden fees. You only pay for what you operate, plus a small commission on upsell when relevant. On a typical 4–5* hotel, a few upsell conversions per day can cover the subscription.
Which systems does Bell connect to?
Bell connects to major PMS, POS and messaging channels used in hospitality. If your stack is particular, we start with light integrations and grow from there, so you can test Bell without rebuilding your tech ecosystem.
What happens after go‑live?
We don’t disappear after launch. We review data with you, refine answers, add new flows and train new team members so Bell keeps improving over time, not degrading like a forgotten chatbot.
FAQ
Your questions, answered.
Everything you need to know about getting Bell up and running in your hotel or group. Still unsure? Book a call and we’ll walk through your reality together.
Do we need technical staff to use Bell?
No. Bell is designed for hoteliers, not engineers. Your team fills in menus, services and key information, and we guide you step by step. Most clients manage Bell from reception, F&B or revenue teams – no internal IT required.
How long does it take to see results?
Most properties see time savings and more structured guest requests within the first weeks, with clear impact on upsell and satisfaction over the first 1–2 months, once Bell has learned your reality.
What if Bell doesn’t fit our way of working?
Bell is not a one-size bot. We configure journeys, answers and escalation rules around your standards and team habits. If something feels off, we adjust together – you keep full control over what Bell can or cannot do.
How much does it cost?
Bell is priced per room or seat, with a simple tiered plan and no hidden fees. You only pay for what you operate, plus a small commission on upsell when relevant. On a typical 4–5* hotel, a few upsell conversions per day can cover the subscription.
Which systems does Bell connect to?
Bell connects to major PMS, POS and messaging channels used in hospitality. If your stack is particular, we start with light integrations and grow from there, so you can test Bell without rebuilding your tech ecosystem.
What happens after go‑live?
We don’t disappear after launch. We review data with you, refine answers, add new flows and train new team members so Bell keeps improving over time, not degrading like a forgotten chatbot.
FAQ
Your questions, answered.
Everything you need to know about getting Bell up and running in your hotel or group. Still unsure? Book a call and we’ll walk through your reality together.
Do we need technical staff to use Bell?
No. Bell is designed for hoteliers, not engineers. Your team fills in menus, services and key information, and we guide you step by step. Most clients manage Bell from reception, F&B or revenue teams – no internal IT required.
How long does it take to see results?
Most properties see time savings and more structured guest requests within the first weeks, with clear impact on upsell and satisfaction over the first 1–2 months, once Bell has learned your reality.
What if Bell doesn’t fit our way of working?
Bell is not a one-size bot. We configure journeys, answers and escalation rules around your standards and team habits. If something feels off, we adjust together – you keep full control over what Bell can or cannot do.
How much does it cost?
Bell is priced per room or seat, with a simple tiered plan and no hidden fees. You only pay for what you operate, plus a small commission on upsell when relevant. On a typical 4–5* hotel, a few upsell conversions per day can cover the subscription.
Which systems does Bell connect to?
Bell connects to major PMS, POS and messaging channels used in hospitality. If your stack is particular, we start with light integrations and grow from there, so you can test Bell without rebuilding your tech ecosystem.
What happens after go‑live?
We don’t disappear after launch. We review data with you, refine answers, add new flows and train new team members so Bell keeps improving over time, not degrading like a forgotten chatbot.
Trusted by forward‑thinking hotels
See what Bell could do in house.
Book a free 30-minute assessment and we'll show you exactly where can we save you time and money.
Trusted by forward‑thinking hotels
See what Bell could do in house.
Book a free 30-minute assessment and we'll show you exactly where can we save you time and money.
Trusted by forward‑thinking hotels
See what Bell could do in house.
Book a free 30-minute assessment and we'll show you exactly where can we save you time and money.